Parcel Panel Returns & Exchange
  • ParcelPanel Returns & Exchanges App Help Center
  • Onboarding
    • Dashboard
  • Return management
    • Return Management
    • Exchanges process
  • Return page
    • Branding Return Page
      • How to add return page to your store navigation?
      • How to Customize Return page URL?
      • How to add returns widget to order status page?
  • Return settings
    • Return Settings
      • Return address
      • Packing slip
      • Logistics integration
        • Shippo
        • Sendcloud
        • FedEx
        • DHL
        • ShipStation
        • How to connect the ParcelPanel Order Tracking App?
        • Shiprocket
        • Returns webhooks
      • Eligibility rules
        • Block management
      • Return solutions
        • Restocking fee
        • Return rewards
        • Exchange for different items
      • Return shipping method
      • Return reason
      • Automation
      • Auto-exchange flow
  • Notifications
    • Automation Branding Notifications
  • Billing
    • Balance
    • Labels payment history
    • Billing
  • Sync Shopify
    • Automatic Sync Shopify
  • 📖FAQS
    • Frequently asked questions
    • Subscription related questions
  • Free return service
    • Activate app embed
    • Free return service pricing
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  • How to connect your DHL account to auto-generate return labels?
  • Step1. Login and Creating a DHL returns app
  • Step2. Put the DHL API Key in the Return app DHL integration page
  1. Return settings
  2. Return Settings
  3. Logistics integration

DHL

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Last updated 1 year ago

How to connect your DHL account to auto-generate return labels?

To create return labels using the API Returns, the following prerequisites must be fulfilled:

  • A valid business customer contract with DHL Paket GmbH for the products DHL Retoure Online and/or DHL Retoure International (Create business account link: )

  • Access to the Post & DHL Business Customer Portal with the authorization for the function "Returns" (If you would like to request access to the Post & DHL Business Customer Portal, please contact DHL sales department.)

Then refer to the guidelines below to complete the creation of the DHL API project and populate the Return app integration input box with the API information. (we will ensure that the merchant information is protected and secure.)

Step1. Login and Creating a DHL returns app

Log in the DHL Developer account.

Step2. Put the DHL API Key in the Return app DHL integration page

Complete the test using a De shipping to a De address.

https://www.dhl.de/en/geschaeftskunden/paket/leistungen-und-services/retoure.html
https://www.dhl.de/en/geschaeftskunden/paket/kunde-werden/angebot-dhl-geschaeftskunden-online.html
https://developer.dhl.com/