Parcel Panel Returns & Exchange
  • ParcelPanel Returns & Exchanges App Help Center
  • Onboarding
    • Dashboard
  • Return management
    • Return Management
    • Exchanges process
  • Return page
    • Branding Return Page
      • How to add return page to your store navigation?
      • How to Customize Return page URL?
      • How to add returns widget to order status page?
  • Return settings
    • Return Settings
      • Return address
      • Packing slip
      • Logistics integration
        • Shippo
        • Sendcloud
        • FedEx
        • DHL
        • ShipStation
        • How to connect the ParcelPanel Order Tracking App?
        • Shiprocket
        • Returns webhooks
      • Eligibility rules
        • Block management
      • Return solutions
        • Restocking fee
        • Return rewards
        • Exchange for different items
      • Return shipping method
      • Return reason
      • Automation
      • Auto-exchange flow
  • Notifications
    • Automation Branding Notifications
  • Billing
    • Balance
    • Labels payment history
    • Billing
  • Sync Shopify
    • Automatic Sync Shopify
  • 📖FAQS
    • Frequently asked questions
    • Subscription related questions
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  • Overview
  • Upcoming features
  1. Notifications

Automation Branding Notifications

Overview

We currently have 6 key events set to trigger that email notifications are automatically sent out to your customers.

  • Return request confirmation

  • Return request approved

  • Return request rejected

  • Refunded to store credit

  • Refunded to original payment method

  • Exchange order is created

Upcoming features

  • Notify merchant Merchants could get timely and customized access to important event push and data analysis reports;

  • Customized notifications Editing the style, the content of emails to create a consistent branding experience;

  • Email data analysis Get insight data for sending emails;

  • Integrate more immediate push For example, SMS, WhatsApp, and Facebook.

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Last updated 11 months ago