Parcel Panel Returns & Exchange
  • ParcelPanel Returns & Exchanges App Help Center
  • Onboarding
    • Dashboard
  • Return management
    • Return Management
    • Exchanges process
  • Return page
    • Branding Return Page
      • How to add return page to your store navigation?
      • How to Customize Return page URL?
      • How to add returns widget to order status page?
  • Return settings
    • Return Settings
      • Return address
      • Packing slip
      • Logistics integration
        • Shippo
        • Sendcloud
        • FedEx
        • DHL
        • ShipStation
        • How to connect the ParcelPanel Order Tracking App?
        • Shiprocket
        • Returns webhooks
      • Eligibility rules
        • Block management
      • Return solutions
        • Restocking fee
        • Return rewards
        • Exchange for different items
      • Return shipping method
      • Return reason
      • Automation
      • Auto-exchange flow
  • Notifications
    • Automation Branding Notifications
  • Billing
    • Balance
    • Labels payment history
    • Billing
  • Sync Shopify
    • Automatic Sync Shopify
  • 📖FAQS
    • Frequently asked questions
    • Subscription related questions
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On this page
  • Necessary condition
  • Step 1. Go to the return page return widget section
  • Step 2. Add the returns widget to your expected postion, remember to check and save!
  1. Return page
  2. Branding Return Page

How to add returns widget to order status page?

Adding the return request widget to the new customer accounts page > order status page will support your customers to quickly log in to the return page to submit a return request. Only two steps

PreviousHow to Customize Return page URL?NextReturn Settings

Last updated 9 months ago

Necessary condition

The necessary condition to add the Returns widget to the Order Status page in Shopify's Account page is that the merchant must have enabled the New Customer Account edit permission, as shown below:

Step 1. Go to the return page return widget section

Find the Add widget section. You can check the language, title, description, and button name of the widget, and the second image shows the expected style of the widget on the order status page in the new account page, then click on the Add widget to be redirected to the Shopify order status edit page.

Step 2. Add the returns widget to your expected postion, remember to check and save!

On the order status edit page, click the Add app block button, find the Returns widget and click it, remember to save it.

Finally, customers who are already logged in to the order status page log in directly to the Return page to quickly submit a return request without having to enter an order and email match.