Integration with ShipBob

ParcelWILL Returns integrates with ShipBob to help you manage returned items and keep inventory in sync.

ShipBob is a global fulfillment provider that allows you to track returned items, update stock levels, and streamline your return process between your warehouse and store.

How to connect with ShipBob

1. In ParcelWILL Returns, go to Integration, look for ShipBob and click Connect.

1. Enter your ShipBob account API token. You can advice your ShipBob account manager.

   1. In ShipBob, go to Integrations > My Apps > Launch Shopify, click Integrate New Store, add your Shopify Store URL.

   2. Switch on and enable the related store.

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   3. Sync product: Click manage

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2. In ShipBob, go to Integration > API Tokens, click Generate New Token, and copy the API token. Paste it in ParcelWILL Returns to connect.

3. Once connected, Click Select warehouse for syncing location to ParcelWILL Returns.

1. Please select at least one location, remember to select the locations which are available for returns.

1. Once saved, you will see the ShipBob is enabled.

How does the integration work?

1. When approving return, you can choose ShipBob location as for return location.

1. Once approved, ParcelWILL returns will create the return detail and sync it to ShipBob.

1. ShipBob warehouse will receive the return package and update the status.

2. ParcelWILL returns will fetch from ShipBob every 3 hours to look for received status.

3. ParcelWILL will mark the return as fully received when all items received at ShipBob.